Privacy policy
Last updated: 12 July 2026
My store operates this online store and website, including all related information, content, features, tools, products and services, in order to provide you, as a customer, with a personalised shopping experience (the “Services”). My store is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use and disclose your personal information when you access or use the Services, make a purchase or complete another transaction, or otherwise communicate with us. In the event of any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy shall prevail with respect to the collection, processing and disclosure of your personal information.
Please read this Privacy Policy carefully. By accessing and using our Services, you acknowledge that you have read this Privacy Policy and understand how your information is collected, used and disclosed as described in this Privacy Policy.
Personal Information We Collect or Process
When we use the term “personal information”, we mean information that identifies you or can reasonably be linked to you or another individual. Personal information does not include information collected anonymously or information that has been anonymised so that it cannot identify you or reasonably be linked to you.
Depending on how you interact with the Services, where you live and to the extent permitted or required by applicable law, we may collect or process the following categories of personal information, including conclusions drawn from such information:
Contact details, including your name, address, billing address, delivery address, telephone number and email address.
Financial information, including credit card numbers, debit card numbers, bank account details, payment card information, banking information, transaction details, payment method, payment confirmation and other payment details.
Account information, including your username, password, security questions, preferences and settings.
Transaction information, including the products you view, place in your basket, add to your wish list, purchase, return, exchange or cancel, as well as details of your previous transactions.
Communications with us, including information you provide when communicating with us, such as when submitting a customer service enquiry.
Device information, including information about your device, browser or network connection, your IP address and other unique identifiers.
Usage information, including information about how you interact with the Services, including how and when you access or use the Services.
Sources of Personal Information
We may collect personal information from the following sources:
Directly from you, including when you create an account, access or use the Services, communicate with us or otherwise provide us with your personal information.
Automatically through the Services, including from your device when you use our products or services, access our websites, or through the use of cookies and similar technologies.
From our service providers, including when we engage them to provide certain technologies and when they collect or process your personal information on our behalf.
From our partners or other third parties.
How We Use Your Personal Information
Depending on how you interact with us or which Services you use, we may use your personal information for the following purposes:
Providing, Personalising and Improving the Services
We use your personal information to provide the Services, including to fulfil our contract with you, process your payments, process your orders, remember your preferences and the products that interest you, send you notifications relating to your account, process purchases, returns, exchanges or other transactions, create, maintain and otherwise manage your account, arrange deliveries, facilitate returns and exchanges, allow you to publish reviews and provide you with a personalised shopping experience, such as recommending products related to your purchases.
This may include using your personal information to personalise and improve the Services so that they are more relevant to you.
Marketing and Advertising
We use your personal information for marketing and promotional purposes, such as sending you marketing, advertising and promotional communications by email, SMS or post.
We may also show you online advertisements for products or services through the Services or on other websites, including advertisements based on products you have previously purchased, viewed or added to your basket, as well as your other activities when using the Services.
Security and Fraud Prevention
We use your personal information to authenticate your account, provide a secure payment and shopping experience, detect, investigate or respond to fraudulent, illegal, unsafe or malicious activity, protect public safety and secure our Services.
If you choose to use the Services and create an account, you are responsible for keeping your account login details confidential. We strongly recommend that you do not share your username, password or any other access credentials with anyone.
Communicating With You
We use your personal information to provide customer support, respond to your enquiries, provide effective services and maintain our business relationship with you.
Legal Purposes
We use your personal information to comply with applicable laws or respond to valid legal proceedings, including requests from law enforcement agencies or government authorities.
We may also use your personal information to investigate or participate in civil disclosure proceedings, potential or ongoing litigation or other legal proceedings, enforce our terms or policies, or investigate possible violations of them.
How We Disclose Personal Information
In certain circumstances, we may disclose your personal information to third parties for legitimate purposes in accordance with this Privacy Policy. These circumstances may include:
Shopify, service providers and other third parties that provide services on our behalf, such as IT management, payment processing, data analysis, customer support, cloud storage, order processing and delivery.
Business and marketing partners that help us provide marketing services and deliver advertisements to you. For example, we use Shopify to support personalised advertising through third-party services based on your online activity across different merchants and websites.
Our business and marketing partners will use your information in accordance with their own privacy notices. Depending on where you live, you may have the right to request that we do not share information about you for the purpose of showing you targeted advertising and marketing content based on your online activity across different merchants and websites.
Third parties where you direct us, request that we do so or otherwise consent to the disclosure of certain information, such as for the delivery of products or through your use of social media widgets or login integrations.
Our affiliates or other companies within our wider corporate group.
Parties involved in a business transaction, such as a merger, acquisition or bankruptcy process.
We may also disclose your personal information to comply with applicable legal obligations, including in response to subpoenas, search warrants or similar requests, to enforce applicable Terms of Service or policies, or to protect or defend the Services, our rights and the rights of our users or third parties.
Our Relationship With Shopify
The Services are hosted by Shopify, which collects and processes personal information relating to your access to and use of the Services in order to provide and improve the Services.
Information you submit through the Services will be transmitted to and shared with Shopify, as well as with third parties that may be located in countries other than the country in which you live, in order to provide and improve the Services.
In addition, to protect, develop and improve our business, we use certain enhanced Shopify features that incorporate data and information obtained from your interactions with our store, other merchants and Shopify.
To provide these enhanced features, Shopify may use personal information collected from your interactions with our store, other merchants and Shopify. In these circumstances, Shopify is responsible for processing your personal information, including responding to requests to exercise your rights relating to the use of your personal information for these purposes.
To learn more about how Shopify uses your personal information and the rights available to you, you can review Shopify’s Consumer Privacy Policy. Depending on where you live, you may also exercise certain rights relating to your personal information through Shopify’s Privacy Portal.
Third-Party Websites and Links
The Services may provide links to websites or other online platforms operated by third parties.
When you follow links to websites that are not affiliated with us or controlled by us, we recommend that you review their privacy and security policies, as well as their other terms and conditions.
We do not guarantee and are not responsible for the privacy or security of such websites, including the accuracy, completeness or reliability of information found on those websites.
Information you provide in public or semi-public spaces, including information shared on third-party social media platforms, may also be visible to other users of the Services or users of those third-party platforms, without limitation as to its use by us or by third parties.
The inclusion of such links does not, in itself, imply that we endorse the content of those platforms or their owners or operators, unless otherwise stated through the Services.
Children’s Data
The Services are not intended for use by children, and we do not knowingly collect personal information relating to children who have not reached the age of majority in their jurisdiction.
If you are the parent or legal guardian of a child who has provided us with their personal information, you may contact us using the details provided below to request its deletion.
As of the effective date of this Privacy Policy, we are not aware that we “share” or “sell”, as those terms are defined under applicable law, personal information relating to individuals under the age of 16.
Security and Retention of Your Information
Please note that no security measure is perfect or completely secure, and we cannot guarantee “perfect security”.
In addition, information you send to us may not be secure while it is being transmitted. We recommend that you do not use unsecured communication channels to send us sensitive or confidential information.
The length of time for which we retain your personal information depends on various factors, including whether we need the information to manage your account, provide the Services, comply with legal obligations, resolve disputes or enforce other applicable contracts or policies.
Your Rights and Choices
Depending on where you live, you may have some or all of the rights described below in relation to your personal information.
However, these rights are not absolute, may apply only in certain circumstances and, in some cases, we may refuse your request where permitted by law.
Right of Access and Right to Information
You may have the right to request access to the personal information we hold about you.
Right to Erasure
You may have the right to request the deletion of personal information we hold about you.
Right to Rectification
You may have the right to request the correction of inaccurate personal information we hold about you.
Right to Data Portability
You may have the right to receive a copy of the personal information we hold about you and request that it be transferred to a third party, subject to certain circumstances and exceptions.
Managing Communication Preferences
We may send you promotional emails. You may unsubscribe from these communications at any time by using the unsubscribe option included in our emails.
Even after you unsubscribe, we may continue to send you non-promotional emails, such as emails relating to your account or orders you have placed.
If you live in the United Kingdom or the European Economic Area, subject to the exceptions and limitations provided by local law, you may also exercise the following rights in addition to those listed above:
Objection to Processing and Restriction of Processing
You may have the right to ask us to stop or restrict the processing of your personal information for certain purposes.
Withdrawal of Consent
Where we rely on your consent to process your personal information, you have the right to withdraw that consent.
If you withdraw your consent, this will not affect the lawfulness of any processing carried out on the basis of your consent before it was withdrawn.
You may exercise these rights through the relevant sections of the Services or by contacting us using the contact details provided below.
To learn more about how Shopify uses your personal information and the rights that may be available to you, including rights relating to personal information processed by Shopify, please visit:
https://privacy.shopify.com/en
We will not discriminate against or penalise you for exercising any of these rights.
We may need to verify your identity before processing your request, to the extent required or permitted by applicable law.
In accordance with applicable law, you may appoint an authorised representative to submit a request to exercise your rights on your behalf.
Before accepting a request from an authorised representative, we will require the representative to provide proof that you have authorised them to act on your behalf. We may also ask you to verify your identity directly with us.
We will respond to your request within the time limits required by applicable law.
Complaints
If you wish to make a complaint about how we process your personal information, please contact us using the contact details provided below.
Depending on where you live, you may have the right to appeal our decision by contacting us using the details below or to lodge a complaint with the relevant data protection authority in your jurisdiction.
For the European Economic Area, a list of the supervisory authorities responsible for data protection is available through the European Commission’s website.
International Transfers
Please note that we may transfer, store and process your personal information outside the country in which you live.
Where we transfer your personal information outside the European Economic Area or the United Kingdom, we will rely on recognised transfer mechanisms, such as the European Commission’s Standard Contractual Clauses or, where applicable, an equivalent agreement issued by the relevant United Kingdom authority.
This will not apply where the transfer is made to a country that has been officially recognised as providing an adequate level of data protection.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal or regulatory reasons.
We will publish the revised Privacy Policy on this website, update the “Last updated” date and provide any notice required by applicable law.
Contact
If you have any questions about our privacy practices or this Privacy Policy, or if you wish to exercise any of the rights available to you, please contact us by email at:
You may also contact us by post at:
6 Allée des Violettes
94240
France
For the purposes of applicable data protection legislation, we are the controller of your personal information.